Return & Refund Policy
Thank you for shopping with TDEYE! We strive to provide our customers with high-quality nail growth oil and excellent customer service. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
Eligibility for Returns:
- You have 30 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- The item must be in the original packaging.
- You must have the receipt or proof of purchase.
Non-returnable Items:
- Gift cards
- Items marked as final sale
Refunds
Process:
- Once we receive your item, we will inspect it and notify you that we have received your returned item.
- We will immediately notify you of the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your original method of payment.
Refunds:
- Refunds will be processed within a certain amount of days, depending on your card issuer’s policies.
- If the refund is approved, the credit will automatically be applied to your credit card or original method of payment within 7-10 business days.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at tdeye.pk@gmail.com.
Shipping
Return Shipping:
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
Damaged or Incorrect Items:
- If the item you received is damaged or incorrect, please contact us at tdeye.pk@gmail.com within 7 days of receiving the item. We will provide instructions for returning the damaged or incorrect item and will cover the return shipping costs.
Contact Us
If you have any questions on how to return your item to us, contact us at:
Email: tdeye.pk@gmail.com
Phone: +92-317-144-6171
Thank you for choosing TDEYE. We value your business and are committed to providing you with the best products and customer service.